Ankit Malhotra

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  • Can I change the shipping address after the order is placed?

    If your order has not been shipped, you can change your shipping address through our customer service representatives by email US Customer Service Email - support@yummicandles.com CA Customer Servi...

  • Is your site secure?

    We secure our site with both McAfee and Shopify security.

  • How do I know my transaction is secure?

    Transactions are securely processed with Shopify Secure Checkout.

  • What if an item is damaged in shipment?

    If your order is damaged, please contact our customer service to make arrangements for a replacement or refund. We will require a photo to initiate the process. US Customer Service Email - support@...

  • Under what conditions may I return my order?

    If your candles are unused and in the original packaging, you must notify customer service with a reason for return to begin the return process.

  • How do I return an item?

    Contact our customer service via email with your Order Number and reason for return. US Customer Service Email - support@yummicandles.com CA Customer Service Email - support@yummicandles.ca Our dai...

  • What are your hours of operation?

    You may place an order online at  US Customer - https://www.yummicandles.com/ CA Customer - https://www.yummicandles.ca/ Our hours of operation for customer service are Monday to Friday 8:30 am to ...

  • How do I contact you? By phone or email?

    Our Customer service desk is open Monday - Friday 8:30 am - 4:00 pm EST. You may contact us via email US Customer Service Email - support@yummicandles.com CA Customer Service Email - support@yummic...

  • How do I cancel an order?

    Please have your order number handy, then call 1-888-986-6448 or email the Customer Service desk.  US Customer Service Email - support@yummicandles.com CA Customer Service Email - support@yummicand...

  • How can I add items to an order already placed?

    Contact our customer service by providing your order/invoice number and what additional products you wish to add if your order has not been shipped already. If your order has been shipped, you'll h...